Legal

Terms of Service

Terms of Use – PDF Dok

TERMS OF USE – PDF DOK

The PDF Dok service is provided on a subscription basis with automatic renewal unless canceled by the user. To avoid any charges, the user must cancel the subscription at least twenty-four (24) hours before the end of the trial period or the current billing cycle.

IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE (SECTION 13), LIMITATIONS OF LIABILITY, DISCLAIMERS OF WARRANTIES, AND A WAIVER OF CLASS ACTION RIGHTS. THESE PROVISIONS SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.

By accessing or using the Website and/or Services, you acknowledge that you have read, understood, and fully accepted this Agreement.


1. ACCEPTANCE AND MODIFICATIONS

This Agreement constitutes a legally binding contract between you and Interaktive Srl (“PDF Dok”).

Accessing, registering for, or using the Website constitutes full and unconditional acceptance of these Terms.

PDF Dok reserves the right to modify, update, or replace these Terms at any time, with immediate effect upon publication. Continued use of the Website constitutes acceptance of such changes.

The user expressly waives any right to receive individual notices, except where required by law.


2. SERVICE DESCRIPTION

PDF Dok provides digital tools for creating, editing, converting, and managing PDF documents.

The service is provided solely for informational and operational purposes.

It does not constitute legal, tax, financial, or professional advice.

PDF Dok does not act as an agent, representative, or advisor of the user.


3. ELIGIBILITY AND ACCOUNT

The user represents and warrants that they:

·       are at least 18 years old or of legal age in their jurisdiction;

·       have the legal capacity to enter into binding contracts;

·       provide accurate, complete, and up-to-date information.

The user is solely responsible for:

·       safeguarding their account credentials;

·       all activities conducted under their account.

It is prohibited to:

·       transfer, sell, or share the account;

·       create fraudulent or multiple accounts.

PDF Dok may suspend or terminate accounts at any time, without notice, in case of violation.


4. SUBSCRIPTIONS AND PAYMENTS

The service is provided on a paid subscription basis.

4.1 Automatic Renewal

The subscription automatically renews until canceled.

4.2 Payment Authorization

The user expressly authorizes:

·       recurring automatic charges;

·       the use of third-party payment providers.

4.3 Pricing and Changes

PDF Dok may modify pricing and billing conditions at any time.

4.4 Cancellation

Cancellation takes effect at the end of the current paid period.

4.5 Refunds

Refunds:

·       are not guaranteed;

·       are granted solely at PDF Dok’s discretion, except where required by law.

Any mandatory consumer rights (EU, Brazil, Colombia) remain applicable.


5. PERMITTED USE AND RESTRICTIONS

The user agrees not to:

·       use the service for unlawful or fraudulent purposes;

·       violate third-party rights;

·       interfere with systems or security;

·       perform reverse engineering or scraping;

·       use the service for unauthorized commercial purposes.

Any violation may result in:

·       immediate suspension;

·       potential legal action.


6. COMMUNICATIONS

The user agrees to:

·       receive electronic communications equivalent to written form;

·       be contacted via email, phone, SMS, including automated systems.

Consent may be withdrawn, but this may limit access to the services.


7. PRIVACY

The processing of personal data is governed by the Privacy Policy, which forms an integral part of this Agreement.


8. SUSPENSION AND TERMINATION

PDF Dok may:

·       suspend or restrict access;

·       terminate the account;

·       remove content;

at any time and for any reason, including inactivity or security risks.


9. INTELLECTUAL PROPERTY

All rights related to the Website and its content are reserved.

The user is granted a license that is:

·       limited;

·       revocable;

·       non-exclusive;

·       non-transferable.

The user grants PDF Dok a broad, worldwide, perpetual license to use uploaded content.


10. DISCLAIMER OF WARRANTIES

The service is provided “as is” and “as available.”

To the maximum extent permitted by law, PDF Dok disclaims:

·       any express or implied warranties;

·       fitness for a particular purpose;

·       uninterrupted or error-free operation.


11. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

PDF Dok shall not be liable for:

·       indirect, incidental, or consequential damages;

·       loss of data, profits, or business opportunities.

Total liability shall be limited to the greater of:

·       the amounts paid in the last 12 months;

·       USD 100.


12. INDEMNIFICATION

The user agrees to indemnify and hold PDF Dok harmless from any claims arising from:

·       misuse of the service;

·       violation of these Terms;

·       infringement of third-party rights.


13. BINDING ARBITRATION AND CLASS ACTION WAIVER

13.1 Scope of Application

This arbitration clause (“Arbitration Agreement”) applies to any dispute, claim, or controversy between the user and PDF Dok, including but not limited to:

·       disputes arising out of or related to this Agreement;

·       use or inability to use the Website or Services;

·       validity, interpretation, performance, or termination of the Agreement;

·       tort claims, statutory violations, misrepresentation, or fraud.

This Arbitration Agreement applies to disputes arising before, during, or after termination.


13.2 Mandatory Informal Resolution

Before initiating arbitration, the parties agree to attempt an informal resolution.

The user must send written notice to: support@pdfdok.com, including:

·       detailed description of the dispute;

·       specific claims;

·       identifying and contact information.

The parties will negotiate in good faith for at least sixty (60) days.

Failure to comply may result in dismissal of the claim.


13.3 Binding Arbitration

If unresolved, disputes shall be exclusively resolved through binding arbitration.

Arbitration:

·       replaces court proceedings;

·       is conducted by a neutral arbitrator;

·       results in a final and binding decision.


13.4 Arbitration Institution

Unless otherwise agreed:

·       Non-U.S. users: LCIA

·       U.S. users: JAMS


13.5 Seat, Language, and Law

·       Seat: London, United Kingdom

·       Language: English

·       Law:

o   Non-U.S.: English law

o   U.S.: Delaware law


13.6 Procedure

Arbitration will be conducted:

·       primarily in written or remote form;

·       without in-person hearings unless required.

The arbitrator:

·       has authority to determine jurisdiction;

·       may grant interim measures;

·       issues a final written award.


13.7 Costs

·       Consumers may pay a limited initial fee (e.g., USD 250).

·       Remaining costs are borne by PDF Dok unless abuse is found.

·       Each party bears its own legal fees unless otherwise decided.


13.8 Class Action Waiver

All claims must be brought individually.

No:

·       class actions;

·       representative actions;

·       consolidated proceedings.


13.9 Waiver of Court Proceedings

The user waives:

·       the right to go to court;

·       the right to a jury trial.


13.10 Exceptions

Excluded from arbitration:

·       small claims;

·       intellectual property disputes;

·       urgent injunctive relief.


13.11 Opt-Out

Users may opt out within 30 days by emailing support@pdfdok.com.


13.12 Severability

Invalid provisions do not affect the remainder.


13.13 Survival

This clause survives termination of the Agreement.


14. MODIFICATIONS

PDF Dok may modify:

·       Terms;

·       features;

·       pricing;

at any time.


15. TERM

This Agreement remains in effect until account termination.

Provisions that by nature should survive will remain in effect.


16. ELECTRONIC SIGNATURE

Online actions constitute legally binding electronic signatures.


17. GOVERNING LAW

This Agreement is governed by Italian law.

Disputes not subject to arbitration shall fall under the jurisdiction of the competent courts.


18. CONTACT